This RMA form is for authorized distributor/ reseller use only! Please contact your Neousys distributor/ reseller if your Neousys product requires RMA service.

Please provide the contact information below, your personal information will be kept confidential as stated in Neousys Privacy Policy.

(*) is Required fields. If returning more than one system type, please indicate model/ serial numbers and separate using a commas ",".
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  • Neousys Technology accepts the RMA item as is and shall not be liable for the deletion of data or software stored on SSD/ HDD devices.
  • RMA items returned will be assessed for standard warranty repairs or human error (may incur surcharge).
  • The customer agrees to allow Neousys perform necessary repairs under standard warranty and should additional surcharge incur, a list of repair fees will be provided to the customer for approval before repairing the RMA item(s).

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