
- eRMA is an online service available if you have purchased our products directly from the Neousys Taiwan office.
- If you bought from the Neousys offices in the Americas, Canada, or China, please contact the local RMA service.
- For purchases through a Neousys distributor, please reach out to the local distributor for RMA assistance.

Optimize Your Applications
Neousys continues to stay ahead of the pack as one of the pioneers to release an Intel® 12th-Gen Core™ rugged computer, the Nuvo-9000 series in 2022. Receiving postive feedbacks and raved reviews from customers and partners, we now have in store a wide range of Intel® 13th/12th-Gen Core™ platforms for you! Our product offerings include platforms supporting cutting-edge NVIDIA RTX™ GPU cards, waterproof and in-vehicle capabilities to satisfy various vertical market applications ranging from factory automation, robotics, transportation, railway, and military deployment.
Why Neousys Intel® 13th/12th-Gen Platform?
Exceptional All-around Thermal Solution for Maximum Performance
Continuing Neousys’ expertise in fanless design, Neousys Intel® 13th/12th-Gen Platforms feature comprehensive thermal solutions dedicated for DDR5 and M.2 NVMe modules. The cooling solutions also allowed the support for a 130W GPU card, enabling -25°C up to 70°C ambient operating temperatures with 100% CPU load without performance degradation to offer twice the computational performance when compared to Intel® 9th-Gen platforms.

Product Highlights

Computational Performance Boost
Benefited by Intel® 13th/12th-Gen hybrid processor offering up to 24 cores/ 32 threads for optimal performance. Soon, Intel® 13th-Gen processors will also be supported, ensuring future system upgrade compatibility and longevity.

Thermal and Mechanical Advantages
Neousys features one of the best-in-class thermal dissipation efficiency for CPU/ DDR5/ NVMe. Designed with screw-lock I/O and identical dimensions/ mounting method to the Nuvo-5000/ 7000 series, users can seamlessly upgrade to Nuvo-9000.

I/O Performance Upgrade
Nuvo-9000 series comes with 2.5G Ethernet and supports up to 6x GigE PoE+ ports. There is also a USB 3.2 Gen2x2 Type-C port for ultra-fast external storage data transfer.

Flexible Expansion
Neousys patented Cassette and MezIO modules allow the installation of function-specific or connectivity cards such as USB, Ethernet, motion control and frame grabber cards, without additional customization costs.
(Learn more)
Offering
Rugged Embedded | ||
All-around Performance | High-performance Compact Fanless Computer for Factory Automation | |
Nuvo-9000 SeriesIntel® 12th-Gen Core™ Fanless Industrial Computer • Up to 5x 2.5GbE and 1x GigE ports with optional PoE+
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Nuvo-9531 SeriesIntel® 13th/12th-Gen Core™ Compact Fanless Computer • 212 x 165 x 63 mm low-profile design
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Nuvo-9501 SeriesIntel® 13th/12th-Gen Core™ Cost-effective Compact Fanless Computer • 3.5" HDD in compact system
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GPU Computing |
Superior Edge Inference Applications |
Nuvo-9160GC SeriesIntel® 12th-Gen Core™ Ruggedized AI Inference Computer • Support NVIDIA® RTX series GPU card up to 130W TDP
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Applications

Automation
Neousys Intel® 13th/12th-Gen compact fanless computers are able to deliver exceptional performances in confined spaces. With rich I/O functions and support for wireless communication modules, they are perfect for factory automation and robotics applications.
(Learn about our case studies)

Machine Vision
Neousys Intel® 13th/12th-Gen platforms provide high performance for executing image capture and deep-learning vision for production lines inspections.
(Learn about our case studies)

Logistics
With a compact footprint, low-power consumption, high TOPS/ TFLOPS inference performances, Intel® 13th/12th-Gen industrial embedded computers can increase efficiency, provide 24/7 operation. It can minimize the use of man power, from production lines to warehouses for applications such as VGR (vision guided robotics), AGVs (automated guided vehicles), AMRs (autonomous mobile robots) and semi/ long-haul trucks.
(Learn about our case studies)

In-vehicles
With compliance to MIL-STD-810G, connector screw-lock mechanisms, ignition power control and wireless communication module support, Neousys Intel® 13th/12th Gen platforms are ideal in-vehicle controllers.
(Learn about our case study for Autonomous Public Transport)

Mobile Surveillance
Featuring powerful GPU inference performance, multiple GbE PoE+ ports for cameras and MIL-STD-810G to withstand shock and vibration conditions, Neousys GC series is ideal for mobile surveillance applications, such as law enforcement and intelligent video analytics in a moving vehicle.
(Learn more)